Water Heater Repair, Install & Replacement – Apex

Whether you’re completely without hot water or facing inconsistent water temperatures, Call Red Truck Plumbing is here to help. We offer fast, dependable water heater repair, installation, and replacement services to help you restore hot water as fast as possible.

With over 26 years of expertise in the Apex region, we understand the most common water heater issues that homeowners and business owners across the triangle face. We offer a variety of services for traditional and tankless water heaters. From historic downtown properties to master-planned communities with larger family homes, we’re here to help you determine the best choice to help you get reliable and consistent hot water.

Our Water Heater Services in Apex

No matter how big or small your water heater problems are, we’re up to the task. Some of the common things we address include:

No hot water or inconsistent temperatures
Strange noises are coming from the tank
Leaks around the unit or fittings
Rusty or discolored water
Low hot water pressure

Water Heater Upgrades & Installation Services

We offer upgrades and installations for new water heaters for residences and businesses throughout the area. Many older homes in the area are considering upgrading from traditional tank water heaters to tankless, on-demand water heaters.

We specialize in tankless water heaters that allow for fast, on-demand water, better energy efficiency, longer lifespan, and a space-saving design. Tankless water heaters work great in small spaces like apartments, where there is limited space for a big water heater tank.

Common Problems with Water Heaters

Compared with national averages, most of the water in the area is relatively soft. However, chronic sediment and scale buildup from calcium, magnesium, and treatment minerals can still settle at the bottom of regular water heater tanks.

Sediment Build Up

Some signs of sediment or scale buildup in your water heater include loud noises or knocking/rumbling coming from your tank. Over time, this sediment buildup could lead to higher utility bills and a shortened lifespan for your water heater. The sediment makes the system have to work harder to heat water.

Thermal Expansion

Thermal expansion failures and high pressure can also contribute to water heater issues. When water is heated inside a tank, it expands, which can cause leaks from your temperature and pressure (T&P) relief valve or leaky faucets throughout the house. High-pressure spikes can place greater stress on your water heater’s interior lining, shortening its lifespan.

Troubleshooting Water Heater Problems

Not sure if it’s time to call a professional? Some signs you need professional help for your water heater include:

Inconsistent water temperature
Taking too long to get hot water in your home or business
Banging or popping noises
Leaks around the water tank
Suddenly, high energy bills
Rust-colored water or discoloration
Smelly odor in water (rotten egg smell)

We proudly service homes and businesses throughout the region, such as properties in Bella Casa, Scotts Mill, Salem Village, Haddon Hall, Waterford Green, Whitehall Manor, The Villages of Apex, Sweetwater, Abbington & The Preserve at White Oak areas. Calling us in the early stages of noticing a clog will make it easier for us to address your issues faster than waiting until a major clog forms.

Water Heater Repair or Replacement

When you reach out to us, our professional plumbing team can help you determine the best course of action to restore hot water to your home. In some cases, it may make sense to repair your existing water heater if your water heater still has lots of life left (generally units under 8 years old). Leaks from external valves may indicate that simple parts need replacement to restore your water heater’s operation.

Older units with more complex issues may require a replacement, especially if your unit is already over 10 years old. Problems with corroded or rusted tanks or a leaking tank body itself may indicate that a replacement is a smarter financial option. Our professional team has seen it all – and we’ve got you covered to help you make the best decision for your unique needs.

Water Heater Repair or Replacement

When you’re without reliable hot water, knowing where to call can make a huge difference. Call Red Truck Plumbing has a solid, trustworthy foundation built on over two decades of expertise. Whether you have a minor issue that can be fixed with a simple fix or are looking to replace your entire water heater, we’re ready for the job. Homeowners and business owners across all neighborhoods of Apex count on us for:

Licensed and insured professionals
Timely arrival windows
Fast, reliable service
Helpful customer support
Clear quotes with no unnecessary upselling

Ready to get help with your water heater needs? Reach out to us to schedule an appointment today!

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Frequently Asked Questions

You Have Questions, We Have Answers

At Call Red Truck Plumbing, we know you have questions about plumbing repair and service. That is why we gathered the top questions asked by local home and business owners.

Does the Town of Apex require a thermal expansion tank for new water heaters?

Yes. To meet current Wake County and Town of Apex building codes, all new water heater installations on closed-loop plumbing systems must include a thermal expansion tank. This smaller tank absorbs the excess pressure created when water heats up, preventing leaks from your relief valve and protecting your home’s pipes from stress fractures. We include this in our standard installation to ensure full compliance and safety.

Why does my hot water suddenly smell like "rotten eggs"?

This unpleasant odor is typically caused by a chemical reaction between the water supply and your water heater’s sacrificial anode rod (usually made of magnesium). When certain minerals interact with the rod, they can create hydrogen sulfide gas. We can resolve this quickly by replacing the standard rod with a specialized aluminum-zinc anode rod that eliminates the odor entirely.

Can my older Apex home support a shift from a standard tank to a tankless system?

It depends on your existing infrastructure. Tankless systems require significantly more gas volume (BTUs) or higher electrical amperage than traditional tank heaters. During our initial on-site evaluation, we check your gas lines, venting routes, and electrical panel capacity to confirm compatibility and ensure you don’t incur unexpected utility upgrade costs mid-project.

How do I know if my water heater needs a simple repair or a full replacement?

If your unit is under 8 years old and experiencing a minor component failure such as a faulty heating element, a failed thermocouple, or a leaky external valve, a repair is generally the most cost-effective solution. However, if the tank is rusting, leaking at the base, or more than 10 years old, a replacement is highly recommended to avoid catastrophic water damage to your property.

How does local water quality affect the lifespan of water heaters in our area?

While water across the Triangle is generally considered soft, minerals and sediment from municipal treatment still settle at the bottom of the tank over time. This creates an insulating layer that forces the heating element to work twice as hard, causing a distinct knocking or rumbling sound. We recommend an annual tank flush to clear this sediment and prolong the operational lifespan of your system.

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